Refund Policy

Last updated: October 2026

• If you haven't used any scans from a pack, you can ask for a full refund within 14 days of purchase.
• If something went wrong with a scan (for example, the answer clearly wasn't about your plant), tell us and we'll add the scan back.
• If you were charged but your scans didn't appear, email us with your payment receipt and we'll fix it fast.

To request a refund, email poornima.medasani2027@masters from the email you signed in with.